UAE National | Greeter (Receptionist-Administration) | Al Futtaim Motors | Sharjah

Customer Service,English

Fresher

Sharjah - United Arab Emirates

July 25 2021

Company : Majid Al Futtaim

Employment Type : Full time

Company Details : As a family-owned business, we take a long-term view in everything we do, because we believe that sustainable success requires uncompromising commitment.
That’s the reason why some of the world’s most admired and innovative brands from the USA, UK, Japan, Sweden, France, Germany and Switzerland – from sectors as diverse with each other as automotive, retail, real estate and finance – trust Al-Futtaim with their own reputation and commercial success since the 1930s.
And through our inherent customer-centric approach and relentless pursuit of perfection, we add significant value – connecting consumers in 20+ markets with these brands in contemporary, powerful, meaningful and emotional ways that create longstanding relationships based on loyalty and mutual trust.
Our decades-long experience allows us to embrace and foster new, forward-thinking business practices and seamlessly blend those into our corporate DNA and people-first philosophy whilst upholding the value of integrity within a spirit of collaboration.

For a career with the Al-Futtaim Group please go to our careers site at www.afuturewithus.com

Job Description

The role will be based in our car showroom
To provide full support to all customers visiting Al Futtaim Motors. To be the first point of contact to welcome and identify customers’ needs.
Ensure customers are given the Worlds Warmest Welcome when entering the branch.
Responsible to ensure all customers with appointments are directed to correct executive. The aim is to give a smooth transition from entering the branch to introduction to sales executive in turn making sure the customer receives a professional service.
Ensure all customers receive a warm send off on exiting the branch. The aim is to make our customer feel acknowledged and to show that we care.
The role purpose is to ensure all Al Futtaim customers receive a First Class service when entering the branch.
Ensuring the customer is guided to the relevant department and their needs are clearly identified and conveyed to the appropriate associate. Understanding the Customer Journey from Start to Finish.